Privacy Policy – jilijl

At jilijl (operating at jilijl.best), we take your privacy seriously. This Privacy Policy explains in clear, straightforward terms how we collect, use, store, and protect your personal information when you use our online gaming platform. Whether you're spinning the reels on JILI Slots, placing bets on PBA games, or enjoying a round of Tongits with kabayan, this policy applies to your entire experience on jilijl.

By creating an account or using any part of the jilijl platform, you agree to the practices described in this policy. If you're not comfortable with anything here, please don't use our services and feel free to reach out so we can clarify things before you proceed.

1. Information We Collect

jilijl collects personal data in two ways: information you give us directly, and information we gather automatically when you use the platform. Here's a breakdown:

Information you provide directly:

• Full name and date of birth (for identity verification)
• Email address and mobile number
• Home address in the Philippines
• Government-issued ID details (for KYC compliance)
• Payment method details — GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO/BPI/UnionBank, or Visa/Mastercard
• Username, password, and account preferences
• Communications you send us through support channels

Information collected automatically:

• IP address and approximate location
• Device type, operating system, and browser version
• Pages visited, games played, and session duration on jilijl
• Transaction history and bonus usage
• Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

The data we collect is used to run and improve the jilijl platform, comply with Philippine regulations, and give you a better gaming experience overall. Specifically, we use your personal data to:

• Create and manage your jilijl account
• Process deposits, withdrawals, and bonus claims in Philippine Peso (₱)
• Verify your identity and age to comply with PAGCOR licensing requirements
• Detect and prevent fraud, cheating, or suspicious account activity
• Send you important account notifications, transaction confirmations, and security alerts
• Provide customer support when you contact our team
• Personalise your experience and recommend games or promos that suit your play style
• Send promotional communications — but only if you've opted in
• Comply with legal obligations under Philippine law and our gaming license
• Analyse platform performance and improve our services

We will never use your data for purposes that aren't listed here without asking for your permission first.

3. When We Share Your Information

jilijl does not sell, rent, or trade your personal information. We only share data with third parties when it's genuinely necessary to operate our platform or meet our legal obligations. These include:

• Payment processors: GCash, Maya, GrabPay, and other accredited payment partners to handle your deposits and withdrawals securely.
• Identity verification providers: Third-party KYC services that help us confirm your identity and comply with anti-money laundering rules.
• Game providers: Licensed game studios whose software powers our slot, card, and fishing games. They may receive session data needed to run games properly.
• Regulatory authorities: PAGCOR or other government bodies may request account or transaction data as part of their oversight role. We comply with lawful requests.
• IT and security providers: Trusted vendors who help keep our servers, database, and infrastructure running and secure.

All third parties we work with are bound by strict data protection agreements. They can only use your data for the specific purpose we've hired them for.

4. How Long We Keep Your Data

jilijl retains your personal data only as long as needed for the purposes described in this policy — and as required by Philippine law. Here's what that looks like in practice:

• Active accounts: We keep your data for as long as your jilijl account is open and active.
• Closed accounts: After account closure, we may retain certain records (KYC documents, transaction history) for up to 5 years to comply with anti-money laundering regulations under Republic Act No. 9160.
• Marketing preferences: If you unsubscribe from promotional emails, we keep a record of your opt-out to make sure we don't contact you again. We won't delete this record until you ask us to completely remove your data.
• Support records: Conversations with our support team are kept for up to 2 years for quality and dispute resolution purposes.

Once data is no longer needed, we securely delete or anonymise it so it can't be traced back to you.

5. How We Protect Your Data

We've built jilijl with security in mind from the ground up. Here are the main measures we use to keep your personal information safe:

• SSL/TLS Encryption: All data transmitted between your device and jilijl servers is encrypted using industry-standard 256-bit SSL/TLS protocols.
• Secure Password Storage: Passwords are never stored in plain text. We use strong cryptographic hashing to make sure your login credentials stay private.
• Two-Factor Authentication (2FA): We encourage — and support — 2FA on all jilijl accounts for an extra layer of login security.
• Access Controls: Only authorised jilijl personnel with a legitimate need can access user data, and all access is logged and audited.
• Regular Security Audits: Our platform undergoes periodic security reviews to identify and fix vulnerabilities before they can be exploited.
• Incident Response: In the unlikely event of a data breach, we have a response plan in place and will notify affected users and relevant authorities as required by law.

6. Cookies and Tracking Technologies

Like most online platforms, jilijl uses cookies and similar technologies to make the site work properly and improve your experience. Here's what we use and why:

• Essential cookies: Required for basic platform functions like logging in, maintaining your session, and navigating between pages. These can't be disabled.
• Analytics cookies: Help us understand how players use jilijl — which pages get the most visits, where people drop off, and how we can improve things. Data collected is aggregated and anonymised.
• Preference cookies: Remember your settings and preferences so you don't have to re-enter them every time you visit.
• Security cookies: Help us detect and prevent fraud, unusual login activity, and bot traffic.

You can manage cookie settings through your browser. Note that disabling certain cookies may affect how jilijl works for you. We don't use third-party advertising cookies or retargeting pixels.

7. Your Rights as a jilijl User

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have specific rights when it comes to your personal data. At jilijl, we fully respect and support these rights:

• Right to Access: You can request a copy of the personal data we hold about you at any time.
• Right to Correction: If any of your data is inaccurate or outdated, you can ask us to update it.
• Right to Erasure: You may ask us to delete your personal data, subject to legal retention requirements.
• Right to Object: You can object to how we use your data for marketing or profiling purposes.
• Right to Data Portability: You can request your data in a structured, machine-readable format.
• Right to Lodge a Complaint: If you believe your privacy rights have been violated, you can file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, simply send us an email at support@jilijl.best with your request. We'll respond within 30 days.

8. Children's Privacy

jilijl is strictly an 18+ platform. We do not knowingly collect personal data from anyone under 18 years of age. During registration, we require users to confirm their age, and we conduct KYC checks to verify this. If we discover that a minor has created an account, we will immediately suspend it and delete the associated personal data.

If you believe a minor has registered on jilijl, please contact us immediately at support@jilijl.best so we can act on it right away.

9. International Data Transfers

jilijl is operated and based in the Philippines. In some cases, data may be processed by our service providers in other countries. Whenever this happens, we make sure that appropriate safeguards are in place — such as standard contractual clauses or equivalent data protection agreements — to ensure your data is handled with the same level of care required under Philippine law.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address or via a notice on the jilijl platform. The updated policy will always show a revised "Last Updated" date at the top of this page.

We encourage you to review this page periodically so you're always in the loop. Continued use of jilijl after a policy update means you accept the revised terms.

11. Contact Our Privacy Team

If you have any questions, concerns, or requests about this Privacy Policy or how jilijl handles your personal data, our team is here to help:

• Email: support@jilijl.best
• Website: jilijl.best
• Response Time: We aim to respond to all privacy-related queries within 3–5 business days.